Privacy & data protection
Privacy Policy
Your private sail begins with trust. This policy explains how we handle the information you share with Savvy.
Effective November 2026
Overview
Savvy Sailing Charters (‘Savvy’, ‘we’, ‘us’) values your privacy. We collect information to provide, coordinate, and confirm your private sailing charter in Grenada. We will never sell, rent, or trade your personal details to third parties.
Information We Collect
- Booking and inquiry information: your name, email address, phone number, preferred sail dates, group size, and any special occasions, dietary preferences, or notes you provide.
- AI Concierge conversations: the messages and booking details you share when using our sailing assistant. Please do not share payment card details or unnecessary sensitive information in the chat.
- Direct communications: emails, WhatsApp messages, or phone notes exchanged between you and Captain Danny or our shore crew.
- Technical and analytics data: website interactions and technical information, such as pages visited and browser information, used to understand website performance and resolve errors.
How We Use Your Information
- To check yacht and crew availability and confirm your private charter.
- To communicate departure times, meeting locations, and weather updates.
- To prepare customized onboard provisioning, including dietary requests and celebratory arrangements.
- To maintain internal charter and booking records within our access-restricted crew system.
- To respond to questions through our AI Concierge and improve the reliability of the website.
Data Storage & Security
Booking records are stored with access controls that restrict contact information to authorized Savvy crew and service providers supporting our operations. We use reasonable safeguards to protect your information, but no online service can guarantee absolute security.
Our website does not collect credit card numbers when you submit a booking request. Deposit instructions are supplied separately after availability is confirmed. Please do not include payment card details in booking notes or chat messages.
Third-Party Services
We use service providers to support our operations. They may process information necessary to deliver their services, subject to their own privacy policies.
- Cloud hosting and secure storage for website and crew booking records.
- AI processing services to answer questions and assist with booking requests through the AI Concierge.
- Transactional email delivery for booking receipts and charter communications.
- Analytics and error reporting to maintain website reliability.
- YouTube, TripAdvisor, Google Maps, and messaging platforms when you play embedded media, interact with reviews, or follow links to those services. These services may use cookies or collect technical information under their own policies.
Your Rights & Inquiries
You may contact us at any time to review, correct, or request deletion of your contact information from our charter inquiry records. We may need to retain records necessary for legal, accounting, or ongoing charter obligations. To make a request, email savvysailing@gmail.com.
Questions? Contact savvysailing@gmail.com or call (473) 409-3255.
